RaY Macdonald

I passionately deliver the toughest and largest programs by:

• bringing out the best in people and teams

• applying my deep knowledge of technology and delivery

• injecting transformative and lasting change while respecting compliance and governance

My global IT experiences include head roles at Oracle, IBM, Sun Microsystems, TD Bank, Sun Life Financial, Marsh, Bell Canada, and Loblaw companies in:

• architecture & planning

• delivery and operations

• workforce and customer experiences

Volunteer: I enjoy sharing leadership in the broader community helping boards of not-for-profit social and healthcare services to integrate effective business and technology strategies into their much needed services. I also participate in higher-education and mentorship programs.

Career flow...

1. Sales and Customer Service: started a technology consulting and reseller practice in 1990 - included managed services.
2. Global Enterprise visionary: became  principal global I.T. architect at Oracle Corporation in 1997 after leading Americas' technical services teams.
3. Chief architect: consolidated I.T. services and operations for MMC's 11 operating companies (including Marsh and Mercer).  Fought through recovery from the horrors of 9/11 when we lost 295 people and the global data centre.
4. Advisor to create and execute Adaptive Infrastructure at Bell Canada 
5. Innovator and change agent that transformed all systems and networks including supply chain and front-end retail customer engagements while implementing all-new backend SAP ERP suite at Loblaw Companies
6. Leadership for the largest technology and services change programs at TD Bank Group for 7 years including  2 coinciding acquisitions totaling  $1B bank investments in credit cards.  Awarded 1997 TD Bank overall Project of the Year for improving the retail customer store/branch experience!