Gifted to execute with surety and build trust during this time of uncertain business outcomes, a massive shift to digital business, and changing budget priorities
I'm an enterprise technology executive with a powerful customer-centric global IT career proven in the Fortune 500.
My engaging leadership style comes from an early career in technology sales and marketing which enhanced a hands-on deeply technical beginning.
I keep transformations continually aligned with strategic business priorities, even as those might change, that acquire and retain valuable customers and improve profit margins.
Expertise
From global enterprises to tech startups, I offer...
Enterprise Architecture
Plan for the future, empower the present
Inspiring People
Build outstanding teams, secure executive trust and support
Transforming IT
Revitalize your digital journey, creative strategies, rewarding partnerships, execute with surety
Cyber Security
Protect and become more secure daily
Connect With ME
Please see LinkedIn for more details...
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"The network is the computer.
Everything with a digital or electronic heartbeat will be connected to the Internet.”
Scott mcnealY, former ceo sun microsystems (late 90’s)
Ray of light on technology life
Thoughts, musings, and reflections on life with technologies.
April 30, 2020 · innovation,fightcovid,innovation canadaIs the Price worth it? Some people wonder if the sudden shutdown of the economy is worth it to fight the COVID-19 pandemic. I’ve seen some celebrity business news folks openly wonder if it was worth the shutdown to “save the older generations”? I have a personal experience: in my family the COVID...March 9, 2020 · remote workers,leadership,teams,teamwork,workfromhomeRay MacDonald, www.raymacdonald.com, March 9th, 2020 Leading People Remotely: 5 key focus areas for sustainable team performance Leading people working remotely: 5 key focus areas for sustainable team success Many organizations are now required to minimize personal contact to avoid...February 18, 2020 · compute,technology,enterprise,telecommunications,satelliteLook up! Satellites in low orbits to provide equal hi-speed communications to the world. Satellite technology innovation first seemed to suddenly change the world 46 years ago, and all things point to the next big change happening again later this year thanks to investments by Elon Musk through...More PostsI passionately deliver the toughest and largest programs by:
bringing out the best in people and teams
applying my deep knowledge of technology and delivery
injecting transformative and lasting change while respecting compliance and governance
My global IT experiences include head roles at Oracle, IBM, Sun Microsystems, TD Bank, Sun Life Financial, Marsh, Bell Canada, and Loblaw companies in:
architecture & planning
delivery and operations
workforce and customer experiences
Volunteer: I enjoy sharing leadership in the broader community helping boards of not-for-profit social and healthcare services to integrate effective business and technology strategies into their strategic plans. I also participate in higher-education and mentorship programs.
Career flow...
- Sales and Customer Service: started a technology consulting and reseller practice in 1990 - included managed services.
- Global Enterprise visionary: became principal global I.T. architect at Oracle Corporation in 1997 after leading Americas' technical services teams.
- Chief architect: consolidated I.T. services and operations for MMC's 11 operating companies (including Marsh and Mercer). Fought through recovery from the horrors of 9/11 when we lost 295 people and the global data centre.
- Advisor to create and execute Adaptive Infrastructure at Bell Canada
- Innovator and change agent that transformed all systems and networks including supply chain and front-end retail customer engagements while implementing all-new backend SAP ERP suite at Loblaw Companies
- Leadership for the largest technology and services change programs at TD Bank Group for 7 years including 2 coinciding acquisitions totaling $1B bank investments in credit cards. Awarded 1997 TD Bank overall Project of the Year for improving the retail customer store/branch experience!
Education and development
Highlights...
Master Business Administration
Executive MBA
Athabasca University
Business Marketing
Diploma
Sheridan College
Leadership
Executive Development
Ivey Executive
ITIL Certification
Service Management (ITSM) Certification
Pink Elephant
Managing IT Effectively
Executive Development
Ivey Executive (with CIPS)
Gallery
Moments and places. The joy of personal photography...
reach out
I’m available for discussion
© 2021